FAQ
Shipping
Yes, we likely do! We ship to almost every country in the world, with the exception of war zones, sanctioned countries, or extremely remote areas. If you're unsure whether we can ship to your location, feel free to email us at info@footballprestige.com.
Thanks to our strong partnerships with top logistics companies like DHL, UPS, FedEx, Royal Mail, and 17 more, the cost of shipping is covered by us, so we are able to offer FREE shipping to all our customers.
After you place your order, it typically takes 2-5 days to process and fulfill. Once your order is ready, it will be shipped to you. For detailed shipping times, please refer to our shipping policy page.
Some logistical companies provide full tracking information, while others may not. If your order is shipped with a service that doesn’t offer detailed tracking, the status will be updated once the order reaches your country. If you have any questions about your order or need assistance, please don’t hesitate to email us at info@footballprestige.com.
Guarantees and Returns
Absolutely! We offer a 30-day guarantee for returns and exchanges. If your jersey doesn’t fit, you can return it for a different size or get a full refund. For more details, please visit our Returns and Refunds page.
Email us at info@footballprestige.com and explain your situation. We’ll review your request within 24 hours. If you opt for an exchange, a new jersey will be designed within 1-2 days. Refunds are processed within 1-3 working days.
Other
We understand how special it is to have a jersey with your own name and favorite number. That’s why we offer free customization for your jersey. Simply select your favorite jersey, and under the size options, you'll find a field where you can enter your name and number. Enjoy creating a unique jersey just for you!
We want to be completely transparent: our football jerseys are 1:1 premium replicas, not official team merchandise. For this price, there is no store that offers authentic jerseys. Our jerseys are crafted by passionate football fans like you to celebrate memorable moments with your favorite teams.
In addition to these, we also offer beautiful and exclusive special kits that are not officially released and will not be released by any club or team.
While they are not official releases from clubs or national teams, we take great pride in their premium quality and meticulous attention to detail. Given their exceptional craftsmanship and our pricing, you won’t find premium jerseys at these prices anywhere else.
Currently, we don’t offer this service, but we’re excited to announce that we are planning to launch a program where football fans can submit their own designs. The design that gets the most votes will win and be produced as a special edition jersey. Stay tuned for updates!